Insightful Delight's founder listed in "50 Customer Service Experts You Should Be Following"

We are excited to share that Insightful Delight's founder, Heidi Craun, was listed in NiceReply's 50 Customer Service Experts You Should Be Following (even if you're not on Twitter). NiceReply's mission is to help companies provide outstanding customer service, and they do this by helping companies gather real-time customer insights about the quality of their experience.

To stay on top of customer experience trends, hop on Twitter and follow NiceReply (@nice_reply), Heidi (@HeidiCraun), and all of the other amazing folks on the list.